Solutions · Freight forwarders
CRM for freight forwarders: every RFQ on one number
Moviqo is an operations CRM for freight forwarders, made in Mumbai by Mega Move India Private Limited. It takes an enquiry from the first email or WhatsApp message to a delivered job under one RFQ number, with vendor pricing, rate sheets, quotations and the cargo check in between.
Freight forwarding CRM
What is a freight forwarding CRM?
A freight forwarding CRM keeps customers, enquiries, vendor rates, quotations and shipments in one system instead of mailboxes and spreadsheets. A general sales CRM tracks deals; a forwarding desk also needs vendor sections, rate validity, cargo dimensions, margins and a job that follows the quote. Moviqo is built around those, for sea and air, FCL, LCL, breakbulk and project cargo.
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STEP 01
RFQ number first
Each enquiry is numbered before any work starts on it.
MMIPL26100 -
STEP 02
Vendor pricing
Each vendor's price sits in its own section under the RFQ.
3 vendor sections -
STEP 03
Quotation
Buy, sell and margin on every line; the customer sees the sell side.
MMIPL26100-Q1 -
STEP 04
Job
The won RFQ becomes the job, on the same number, until delivery.
MMIPL26100
Same number on the acknowledgement, the vendor rate requests, the quotation and the job. How RFQ management works
On the desk
Which everyday problems does Moviqo solve?
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Enquiries lost in mail threads
Every enquiry is registered first and gets a number, and a repeat on the same mail thread is caught. RFQ management
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Expired rates quoted by mistake
Rate sheets carry valid-from and valid-till dates, and expired sheets drop out of rate search. Rate sheets
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Not knowing whom to ask
Vendor routes say which lines, NVOCCs, CHAs and transporters serve the lane, breakbulk included. Vendor routes
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OOG surprises after booking
The cargo check flags open-top, flat-rack and breakbulk pieces before you ask a line. OOG cargo check
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Buy rates reaching customers
The quotation PDF shows the sell side only, and copying and printing are turned off in the browser for staff other than admins. Quotations
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No view of margins
Job cost lines and the margin per job report show profit in INR, lowest first. Reports
Roles
Who on the desk uses what?
An admin decides which workspaces each person can open and their role: admin, sales, operations, accounts, driver or viewer. On a forwarding desk the work usually splits like this:
| Who | Typical work in Moviqo |
|---|---|
| Sales | Register and acknowledge RFQs, send quotations, follow up and record the outcome |
| Pricing | Check rate sheets, float RFQs to vendors, record vendor pricing, draft quotations |
| Operations | Open jobs and run milestones, containers and job costs |
| Accounts | Read RFQs and quotations; work on the finance fields of job cost lines |
| Admin | Users and workspaces, approvals, edits and deletes of customers, vendors and rate sheets |
Scope
What does Moviqo not do?
Moviqo is the operations record, not your accounts or customs system. It does not file shipping bills or bills of entry, connect to ICEGATE or raise GST invoices. It records the shipping bill or bill of entry number and date and the invoice numbers on the job, next to its costs and revenue, so it works alongside your customs broker and accounting software.
Questions
Freight forwarders: common questions
What should a freight forwarder look for in a CRM?
A CRM that fits how a forwarding desk works: an RFQ number from the first mail, vendor pricing per RFQ, rate sheets with validity, cargo dimensions, margins and a job that follows the quote, with roles that keep buy rates inside the team. Moviqo was built on a Mumbai forwarding desk around exactly those.
Can a general sales CRM be used for freight forwarding?
It can track customers and deals, but vendor pricing, rate validity, cargo checks and jobs then have to be built or kept elsewhere. Moviqo has them built in, under one RFQ number.
Does Moviqo handle air freight as well as sea freight?
Yes. RFQs, vendor pricing, rate sheets, quotations and jobs work for sea and air, as well as road and multimodal moves, with milestone templates for sea and air export and import.
Is Moviqo suitable for a small forwarding team?
Yes. Registering an RFQ needs only three fields, and an admin gives each person just the workspaces they need. Mega Move India built it for its own desk, and its team uses it today.
How much does Moviqo cost?
Prices are not published yet. Company accounts open soon; register your interest and Mega Move India will contact you to talk through your desk.
Related
Where to go next
- Feature RFQ management Register first, acknowledge in minutes, track every enquiry.
- Feature Vendor pricing & rate sheets One section per vendor, and no expired rate in a quote.
- Solution Project cargo & heavy lift For desks that quote OOG, breakbulk and heavy-lift pieces.
- FAQ All questions about Moviqo Pricing, data in India, AI and what Moviqo does not do.
Get started
Put every enquiry on one number.
Company accounts open soon. Register your interest now and we will contact you to set up Moviqo for your desk.
Questions? Write to info@megamoveindia.com or read the FAQ.